• mdm,  politics,  security

    About the Deleted Secret Service Text Messages from Jan. 5 and 6

    I was reading some of the coverage of the recently reported deleted text messages from US Secret Service smartphones from January 5 and 6, 2021.

    According to a Washington Post article:

    “The Department notified us that many U.S. Secret Service (USSS) text messages, from January 5 and 6, 2021 were erased as part of a device-replacement program,” he wrote in a letter dated Wednesday and obtained by The Washington Post. The letter was earlier reported on by the Intercept and CNN.

    There are a couple of details that are interesting about this situation.

    The first is the that the messages are reported as having been deleted as part of a “device-replacement” program being run by the Secret Service.

    If you think about how we switch from and old iPhone to a new iPhone, we do a backup to iCloud, switch over to the new iPhone, and then restore the iCloud backup to your new iPhone. But a large organization like US Secret Service, will be using a mobile device management (MDM) solution.

    MDM solutions allow IT departments to remotely manage a fleet of mobile devices. They don’t necessarily backup devices. They are used to enforce security features, automate software deployments, and, in the case of a lost or stolen device, securely erase devices that still have Internet access.

    In my opinion, having managed a corporate fleet of smartphones, the most probable answer is the most likely answer. New smartphones are purchased and activated, given to their new owners, and the owner signs into the MDM tool on the new smartphone to deploy the default configuration.

    While corporate email is stored on the server to be downloaded by the new device, plain old text messages, the ones that use the cellular network, are not.

    Specifically, what is and what is not backed up and restored during a smartphone refresh effort depends, obviously, on the migration software and procedures used by technicians during the cutover.

    In this first case, there is likely a contract IT staff member who is having a very bad day today if they made a mistake that prevented text message data from being migrated.

    The second detail, and the one that can land someone in legal trouble, is if someone in the Secret Service or their IT management firm, willfully instructed someone to erase smartphones, or by omission, leave out a migration step to transfer or archive text messages.

    This case is clearly supercharged by the US House Select Committee’s January 6th Attack on the United States Capitol and your position on The Big Lie. Deleted text messages, whether by mistake, or intentionally to obstruct justice, is only going to add more fuel to the debate.

    Colossal IT screw up or nefarious coup plot cover up?

    In my nearly three decades of IT experience, this feels like a poor IT staffer somewhere had a very bad, no good, rotten day.

    Let’s get all of the facts about what happened before blaming IT staff.

  • apple //e,  retro computing,  vintage

    Looking Inside a Recent Apple //e Purchase

    I wonder what cards are inside this Apple //e?

    The Apple //e was my first Apple-branded computer. My first computer was an Apple II-series clone, the V-Tech Laser 3000.

    As I am slowly working on restoring my main Apple //e, I’ve been buying other machines to pick up various parts that I need. For example, the second Apple //e that I purchased came with an Apple DuoDisk drive and an Apple Monitor II.

    For purchase #3, I am on the hunt for expansion cards. Specifically, the Apple Mouse Interface card.

    Here’s my vintage Apple //e unboxing video and a first look at the cards inside.

  • apple,  apple //e,  disk ii,  vintage

    Booting an Apple //e from a Disk II Floppy Drive

    After buying a replacement Apple //e earlier this year, I wanted to find and Apple Disk II Controller Card and at least one Disk II 5.25″ floppy drive.

    It took me a while to find a reasonably priced used Apple Disk II controller card and Disk II floppy drive on eBay. The card and drive needed a good cleaning before I tried to use them. While there was dust in the floppy drive, the read/write head was still remarkably clean. The card had a bent pin 1 on the drive 1 connector. I carefully bent it back into position. I used 70% Isopropyl Alcohol to clean the card and some DeoxIT D5 in the Apple //e’s expansion slot to ensure a good contact between the card and the computer.

    Apple Disk II controller card
    Apple Disk II 5.25″ floppy disk drive (1978)
    Disk II with the case removed, showing Woz’s custom disk drive analog board

    One thing that I did learn was that I was unable to have both a Disk II controller card and the newer Apple I/O controller card, for use with the Apple DuoDrive, in the same machine. To get my Apple //e to boot from the Disk II controller card, I had to remove the Apple I/O controller card before the computer would boot properly. While you apparently can’t mix and match these two types of 5.25″ Apple controller cards, you can have two Disk II or two Apple I/O controller cards installed at the same time. Just not one of each. In my experience using the //e back in the mid-1980s, you either had two Disk II drives or a single DuoDisk drive. You never mixed the two systems.

    Disk II History

    The Disk II system for the Apple II, II+ and the //e offered users improved data transfer rates over cassette tape-based storage systems and allowed for the direct access of a file by name, according to the 1982 version of the Disk II Installation manual.

    According to the Disk II article posted on Apple2History.og, Apple CEO Mike Markkula wanted a faster way to load programs on his Apple II. Steve Wozniak set out on the task of creating a custom disk drive controller board. Steve Jobs brokered a deal with Shugart Associates to sell Apple stripped down versions of the SA-400 disk mechanism.

    The Disk II Floppy Disk System, consisting of a Disk II controller card and a Disk II floppy drive, was made available for pre-order at a cost of $495 in June of 1978. Once Apple started shipping the Disk II, the price increased to $595.

    A single Disk II controller card was able to drive up to two floppy drives. The drives received power from the controller card which is plugged into an expansion slot on an Apple II-series motherboard.

    Early versions of the Disk II system were able to store up to 113.75 KB when using Apple DOS 3.2.1 and earlier. With Apple DOS 3.3, the version of DOS that I use with my Apple //e computers, Disk II was able to write 140 KB disks. Apple provided a 13 to 16-sector conversion utility to upgrade disks for use with newer versions of Apple DOS.

  • apple,  ipod,  ipod touch,  vintage

    Early iPod Charging PSA

    Apple iPod with Dock Connector (2003) and dual FireWire (charge) / USB-A (sync) cable

    This Public Service Announcement (PSA) deals with early generation iPod music players. If you own a first generation iPod with Scroll Wheel (2001), a second generation iPod with Touch Wheel (2002), or third generation iPod with Dock Connector (2003), you need the FireWire charging brick and a FireWire to Dock Connector cable or the FireWire/USB-A to Dock Connector dual-headed cable. The combo cable was pretty crazy: You connect the FireWire end into the charge brick and the USB-A end into your Mac or Windows PC so you could sync and charge your iPod at the same time.

    Apple iPod with Dock Connector (2003) with FireWire Charger and Cable

    When Apple announced that they were retiring the last iPod, the 7th Generation iPod touch from their product line up, like many of you, I pulled out my old “Classic” and “Touch” iPods to take a stroll down Memory Lane.

    Apple iPod with Dock Connector (left), iPod Video, iPod touch 1st Gen, iPod touch 6th Gen

    In my May 11 iPod look back, I was trying to charge my third-generation iPod with Dock Connector, I was doing so from an Apple USB-A charging brick. It wasn’t until I pulled out my FireWire charger and cables was I able to wake up my oldest iPod from it’s slumber.

  • apple,  mac mini,  refurbished

    Older Macs Are Still Useful

    2011 Apple Mac mini, source: iDropNews.com

    My new Mac Studio is here and I am setting it up with a Dell UltraSharp display while I am still waiting for the matching Studio Display to arrive. I’m also thinking about what I can use my iMac for as it’s second act. Maybe it will get setup in one of the kid’s rooms when they go back to school in the fall.

    With an update or two, my iMac still has a bit of life left in it if you don’t mind the discoloration around the edges of the display. Steve published a video published on his Mac84 YouTube channel back in March about using and older second hand Mac and running it as your main computer. In short, for not a lot of downsides, you can run an older computer and save a ton of money if you aren’t the kind of person who needs the latest and greatest. Steve was providing a counter-argument to Karen Haslam’s MacWorld UK piece titled Why you shouldn’t buy a second hand Mac.

    Earlier this year, I adopted a used 2011 Mac mini that I purchased from Free Geek Twin Cities. With shipping and some extra RAM, the who thing cost me about $200. So why would I buy an 11-year old Mac that can only run macOS High Sierra (v10.13.6) and spend money on new RAM? Well, I didn’t have one in my collection yet, but that’s not really a good reason.

    No, I decided to by a used Mac mini because I wanted a Mac that I could use a home server of sorts. New Apple Silicon Mac minis are too expensive. So are other used recent models (2014 – 2018). Originally, the starting price for the 2011 Mac mini was $599, according to the July 20, 2011 press release. I just wanted a machine that I could hang an hold hard drive off the back of serve out files and host a local copy of media files of old TV shows that I had on DVD in the Apple TV app on my iPad Pro. I also turned on the content caching feature to try to help out on software update days when I have to download OS updates and then install it on multiple devices in the house.

    My Mac mini runs really well and just sits quietly in the background until I need it. I did notice that occasionally it would drop off the network. I run this Mac without a keyboard or mouse, I access it over the network using Edovia Screens, which is one way I that I find that it’s off the network. That problem was easily fixed by using the Energy Saver control panel to schedule a daily reboot at 2:00am – a time that no one in the house would be using it. If you want more flexibility about when things happen on your Mac, and you don’t mind using the Terminal app’s Unix command line interface (CLU), can use the launcherd service (crontab on other Unix or Linux systems) to write and schedule all sorts of tasks to fit your needs. For me, I was happy with the Energy Saver control panel. (I used to manage production Linux database servers at work. While I can write shell scripts and schedule them with crontab, I just dont’ want the extra hassle on my home machines.)

    So, where does this leave us? Speaking personally, I’m happy with my adopted Mac mini. It’s small and easily lives inside my downstairs entertainment center along with an old Blue-ray player, Xbox 360, and Nintendo Wii. It does what I need it to do, and it’s service life was extended meaning that it won’t end up in a landfill anytime soon.

    If you are looking for an inexpensive option for a computer for home use needs like surfing the web, sending email, and productivity documents, a used or refurbished machine is a great way to go.

    I have purchased and loved used hardware purchased directly from Apple, Gazelle, and Swappa. My two favorite places to buy used tech are Free Geek Twin Cities with their eBay store and BackMarket.

    Many computers have a long service life after they are no longer manufactured. Re-using old computers and gadgets is good for your wallet, helps the planet, and saves you money. That sounds like a good deal to me.

  • apple,  ipod,  ipod touch

    Apple Retires iPod touch, Bringing the iPod Line to a Close

    iPod touch 7th-generation, credit: Apple, Inc.

    With a loving tribute to the iPod touch, Apple gives their handheld music player line of products a well-deserved send off. In the Update posted to the Apple Newsroom page, Greg Joswiak is quoted as saying:

    “Music has always been part of our core at Apple, and bringing it to hundreds of millions of users in the way iPod did impacted more than just the music industry — it also redefined how music is discovered, listened to, and shared,” said Greg Joswiak, Apple’s senior vice president of Worldwide Marketing. “Today, the spirit of iPod lives on. We’ve integrated an incredible music experience across all of our products, from the iPhone to the Apple Watch to HomePod mini, and across Mac, iPad, and Apple TV. And Apple Music delivers industry-leading sound quality with support for spatial audio — there’s no better way to enjoy, discover, and experience music.”

    1st Gen iPod touch (L), 6th-Gen iPod touch (C), and the iPod 5th-Gen (R)

    Apple’s iPod line ran from October 2001 until May 2022. In the fall of 2007, Apple released an all screen iPod touch based on the iPhone that was released just three months earlier.

    When the original iPod was released, I was using a Diamond Rio PMP300. Back then, I was still using a Mac part time, but the focus of my work was moving quickly toward Windows 2000 and Windows 2000 Server. Having an MP3 player that could plug into a parallel port seemed like an advantage. The Rio may have been cheap, but the 2001 Mac-only iPod was a much more elegant product.

    Over the years, I had purchased several iPods, starting with 2003’s third-generation white iPod. I loved that thing. I took it everywhere with me. A couple of years later, my fifth generation (2005) white iPod with color screen and H.264 video play back, took over riding shotgun with my Palm Treo.

    It was 2007’s iPod touch – released just a few months after the original iPhone – that was a game changer. The first iPod touch brought the paradigm shifting awesomeness of iPhone to those of us who were not on AT&T/Cingular or simply wanted the iPhone without the phone. That fall, I packed my young family into the car, drove an hour away to the nearest Apple Store at the time, and bought one. As a consolation prize, my wife and I took the kids to the Rainforest Cafe that was in the same mall.

    The iPod touch and a 2006 while MacBook running an Intel Core 2 Duo CPU, were the two devices that switched me back to being a Mac first home user. (I still have to use a Windows PC at work.)

    I loved and used my iPod touch all the way up to the fall of 2011 when I was able to finally purchase an iPhone 4S on Sprint (now merged with T-Mobile).

    My girls, now iPhone Pro users themselves, both received various iPods over the years, but it was their iPod touch models that were used the most.

    For me, these was something exciting about being always able to have your favorite music, movies, TV shows, and games with you all the time. If I could find a free Wi-Fi hotspot, being able to jump on the “real” Internet with Safari and check email with Apple Mail was just so much nicer that using Palm’s Blazer web browser and email client on my Treo.

    I’m glad that the iPod touch line ran for as long as it did. Today, in my opinion, the base iPad model takes over for the iPod touch with a much larger screen and a rich feature set. On hearing yesterday’s news that iPod touch was being discontinued, I almost insta-bought one of the 32GB blue and white iPod touch models. I wanted to add it to my iOS museum right next to my original first generation iPod touch. I still might.

    While it is nice to take this moment and think about iPod touch, and what the iPod line meant to me, I love my iPhone 13 Pro Max. It can do everything that the iPod touch could so and so much more. I will always have fond memories of the iPods that I used – just like I do for my Apple //e and Macintosh SE, but in the world of personal gadgets, we are always looking forward to the next great thing that will put a dent in the universe.

    The iPod touch seventh generation will be the final product in the iPod line. You can still buy one, starting at 32GB for $199, from Apple and authorized resellers while supplies last.

  • apple watch,  lifestyle,  refurbished

    Back Market Saves You Money and the Planet Too

    Earlier this week, Back Market – a refurbished electronics reseller – had an interesting ad campaign that really caught my attention. As part of their “Hack Market” advertising effort, Back Market, in essence, AirDrop spammed customer and demo devices inside Apple retail locations with a link to their website that promotes the purchase of used devices.

    Back Market’s purpose is to purchase used electronics, “renew” them, and then resell the used equipment at a substantial savings to customers. By promoting the purchase of used devices is that it keeps perfectly good devices from becoming e-waste and going into a landfill. In my opinion, this is a win-win for gadget fans. It allows you to get a recent device at a great price and helps the planet. But more on that a little bit later.

    According to Romain Dillet and Ingrid Lunden, writing for TechCrunch.com Back Market, based in France, is a marketplace for customers to sell their used electronics and offer them to customers who are looking to save money by purchasing used equipment at varying price points. The company has been established in Europe for several years. Buying used electronics extends the useful life of the device. This use, sell, reuse process has become known as the “circular economy.”

    In 2018, Back Market opened an online store front and began operations here in the US.
    They offer a wide range of electronics including laptops, gaming consoles, cameras, home appliances, and yes, Apple hardware. They even offer a student discount. That’s a pretty cool company if you ask me.

    I hadn’t heard of Back Market before this week. Previously, I had purchased used and refurbished devices either directly from Apple, Gazelle, or eBay. So, I watched the YouTube video that is part of the “Hack Market” campaign.

    Naturally, I had to check out their website and ended up buying something. Mission accomplished.

    I started by looking at refurbished iPads and MacBooks, but I really didn’t have a need for one. I thought that I might buy one and leave it at the office so I had a personal device that I could tether to my iPhone to check email, surf the web, and those sorts of things. But, after some thought, I could just do that on the iPhone 13 Pro Max that was already in my pocket. Then I took a look at renewed Apple Watch Series 6 stock. I immediately gravitated to the Series 6 44mm Stainless Steel Watch. I had been considering trading in my Series 6 44mm Aluminum Nike+ edition towards the purchase of a Series 7 45mm Stainless Steel model. But, wow, the new price even with the trade in was a bit steep given that I have a new Mac Studio and Studio Display on the way.

    Back Mark, on the other hand, was selling an Apple Watch Series 6 44mm Stainless Steel watch in excellent condition for $299 plus tax. The refurbished Stainless Watch was on sale for less than a new Series 7 Stainless with an Apple trade in for my current Aluminum 44mm. I thought about it for a couple of days, and I purchased the new-to-me Stainless on Thursday. I picked 3-day shipping. It arrived the next day from New York.

    The Watch that I received was, indeed, in excellent condition. Looking closely at the used Watch, I was not able to detect any scrapes, scuffs, dents, scratches, or knicks. Clearly this Watch’s previous owner took as much care of their gadget as I do.

    Back Market ships their devices is a standard bubble back mailer. Inside the mailer is cardboard box that has some bubble wrap that contained my Apple Watch, a knockoff Sport Band, charger, and power brick all in inexpensive plastic packing. My first impression was that there was a lot more plastic than I was expecting, but I didn’t think it was excessive. Conversely, Apple’s use of paper packaging is remarkable, however, their refurbished devices are more expensive. I’m chalking up Back Market’s packing methods up to overall operating cost reductions.

    I have purchased a lot of Apple bands over the years since the introduction of the original Watch. I also have at least two Apple Watch chargers and power adaptors. So, I set the Back Market accessories aside. I probably will bring the charger to the office incase either I or one of my coworkers forgets to charge their watch overnight.

    Overall, I’m pretty happy with my purchase and I would definitely buy more renewed electronics from them again in the future. The Back Market website was easy to use. I felt that the prices were reasonable, and as I get older, the idea of refurbishing and extending the service life of our electronics makes a lot of sense.

  • apple,  apple silicon,  m1 max

    I Bought a Mac Studio and Studio Display

    Mac Studio and Studio Display at my local Apple Store

    After my comin’ in hot Mac Studio rant last month, I finally broke down and ordered a Mac Studio and Studio Display.

    I’m still more than a little sore that Apple cancelled the 27-inch iMac rather than have it make the jump from Intel to M1 CPU. I really don’t like that I am going to be spending more than double of what I paid for my iMac. My 2015 iMac has been a great machine and I really love it. My M1-powered 13-inch MacBook Pro is also a fantastic machine and I was really looking forward to working on a large screened M1 iMac.

    By all accounts, the Mac Studio is going to be a great machine when it arrives in July. (My Studio Display arrives a few weeks earlier in late June.) The configuration I ordered is the base model M1 Max CPU with 10 CPU cores, 24 GPU cores, and 16 ANE cores. I bumped the RAM up to 64GB and the SSD up to 2GB.

    That’s a lot of machine. I can comfortably fit all of my stuff on a 2TB SSD because I’m doing it now on a 2TB Fusion Drive. With Mac Studio, I am doubling my RAM at 64GB from the 32GB on my iMac. It’s a $400 option, but I like to run Windows and Linux virtual machines and I think that 32GB is just too tight for all of the Mac software that I have running and have enough RAM left over to run one or two virtual machines. My main driver for the 64GB of RAM is the hope that Microsoft will offer a legally supported way to run Windows ARM on an M1 Mac.

    I really don’t like having to spend the money on Mac Studio and Studio Display. Don’t get me wrong; it is a great machine, and I will enjoy using it for years to come. But I’m a simple IT guy. I won’t be writing a single line of code in Xcode. I’m not a graphic artist making incredible artistic pieces. I’m not composing music or creating breath-taking cinematography. I want to tinker around with virtual machines to play with operating systems and databases. I want to run emulators. To have a legal way to use Windows and Windows Server, Visio and Project. (Microsoft, that’s your cue! It’s time to release the retail SKU for Windows on ARM.) In other works, what I really want is that mythical Mac that sits between the M1 iMac and Mac mini and the Mac Studio.

    Maybe, one day we will get there. The rumor mill suggests that the M2 Macs are on their way, possibly later this year. There’s also a larger screen iMac that is rumored for next year. But there will always be a new thing right around the corner.

    What I want is a machine that has enough techie without making me feel bad about buying it. But I know that I’m going to love it. Starting in July.

  • apple,  lifestyle

    Stay Foolish

    Steve Wozniak and Steve Jobs overlooking Apple II computers

    In 1976 Apple Computer, Inc. – now officially Apple, Inc. – was founded on April 1 by Steve Jobs, Steve Wozniak, and Ronald Wayne.

    It seems fitting that Apple would get its start on April Fool’s Day given the “Stay Hungry. Stay Foolish” quote that is often associated with the late Steve Jobs.

    As it just so happened to turn out, my career in the information technology field started today too. At 8:30am on April 1, 1996, I showed up to work, clutching an Apple PowerBook 100, not sure what to expect. Just like someone traveling down that country road Jobs spoke about on the back cover of the final issue of The Whole Earth Catalog.

    Source: VitoaBrusci.net

    In some small way, I’m glad that Apple and I can share this date. The Apple //e sparked my interest in computers and that interest grew into a satisfying career for my family and I.

    Stay Foolish, indeed.

  • apple,  classic mac os,  mac se,  vintage

    Mac SE Restoration Reassembly Video

    Mac SE motherboard, source: A. Grassia

    A few weeks ago, I learned of a retro computing community event called #MARCHintosh. I decided to turn my Macintosh SE restoration project into a #MARCHintosh2022 video. I had been toying around with the idea of making a video – something that is outside of my comfort zone – and post it. You can watch in on YouTube now.

    I think the hardest part about the restoration project was to get two working Sony 800k floppy disk drives. I needed to disassemble, clean, grease and lubricate the drives. Something that I have never done. If you are used to working inside a computer, you will be able to handle a floppy drive restoration project of your own. While I didn’t film any footage of my floppy restoration efforts, there are several good videos already on YouTube that do a much better job of explaining the entire process from start to finish.

    Overall, I am very happy with how my Mac SE restoration project went. I chose to reconfigure my Mac SE as a two floppy drive model. It is unclear to me if my second-hand SE came from the factory as a two floppy model or as a FD/HD model that more common in the late 1980s. New hard disk replacement options, including the SCSI2SD bridge board allowed me to install the double high two floppy drive cage into my Mac while still being able to tuck the SD card to SCSI bridgeboard away inside the case giving me the best of both worlds: an unusual dual floppy Mac SE with a SCSI “hard disk”. I was happy to remote the third-party Microtech faceplate and MFM hard disk. It has been interesting to relive what it was like to use System 6.0.8 as an operating system. So much is the same, and yet, so much is different at the same time. This has been a fun and nostalgic project to have worked on.

    I think by comparison, making the video was equally as challenging. Calling me an amateur YouTube video maker is a generous categorization of my skills. I am glad I made the video. I feel like each one is better than the last. Practice makes perfect, as the saying goes, but better use of the iPhone camera, microphones, lighting, and a good backdrop don’t hurt either. I’m sure that I will try making a few more shorter unboxing style videos and a follow up Apple //e video in the future.