• microsoft,  t-mobile

    Microsoft/Danger Data Loss: The Plot Thickens

    Following up on the weekend’s revelation that Microsoft/Danger had lost T-Mobile SideKick user’s data, new sources have surfaced ready to talk and the good folks at AppleInsider where all to willing to listen.

    “Additional insiders have stepped forward to shed more light into Microsoft’s troubled acquisition of Danger, its beleaguered Pink Project, and what has become one of the most high profile Information Technology disasters in recent memory.

    The sources point to longstanding management issues, a culture of “dogfooding” (to eradicate any vestiges of competitor’s technologies after an acquisition), and evidence that could suggest the failure was the result of a deliberate act of sabotage.”

    What is the real reason for the server outage and data loss? We may never really know. Regardless of how you slice it, this situation is a PR nightmare for both T-Mobile and Microsoft. If you enjoy reading a good drug store paperback murder/mystery novel, you will want to read the this article. Who knows, maybe this will be turned into a movie some day.

    Read the full AppleInsider article

  • blackberry,  google

    Toffa Discontinues Goosync Free Edition

    Toffa International, the company behind the popular GooSync service, has announced that they are discontinuing their free service. Replacing the free service will be a $10USD per year service called GooSync Lite. The free GooSync service will be disabled on October 19, 2009.

    “It has always been our goal to provide a professional service to all Free and Premium users. Given the exponential demand for GooSync over the last 12 months, it has become increasingly more difficult to continue this high level of service to both Premium and Free users.

    It is therefore, with regret, that we are now discontinuing our Free service. For all of you that have come to love and rely on our free offering, we will be migrating the Free GooSync service into a new product “GooSync Lite”. This new lite version of GooSync will have all the same features as the existing free version.

    The Free version will become unavailable and synchronization will be suspended on Monday 19th October. To continue benefiting from all the great features of GooSync you will be able to purchase GooSync Lite for a yearly fee of just £5.99 (approx $10). We are confident that this is priced very competitively and will allow us to continue to offer the professional level of service and support you have come to expect.”

    If you are a GooSync junkie, and I was while I was carrying a BlackBerry Curve 8330, you can also upgrade the GooSync Premium service which includes more features than the free service or GooSync Lite. The GooSync Premium service has a tiered pricing structure of £19.95 per year, £29.95 for a two year subscription or a lifetime option for £39.95.

    GooSync is an over-the-air (OTA) service that allows many popular handheld devices, such as a BlackBerry, iPhone, or Windows Mobile smartphone, to sync with your Google account’s calendar, tasks, and contacts. You can learn more about the GooSync service, on the GooSync website.

  • microsoft,  t-mobile

    T-Mobile, Microsoft, Lose Customer Data

    T-Mobile and Microsoft are in some hot water with their customers. It seems that during a “service disruption” last week, Microsoft’s Danger unit, in partnership with US cellular partner, T-Mobile, have lost customer’s data. I’m willing to bet that someone inside Microsoft is in a lot of trouble.

    “Dear valued T-Mobile Sidekick customers:

    T-Mobile and the Sidekick data services provider, Danger, a subsidiary of Microsoft, are reaching out to express our apologies regarding the recent Sidekick data service disruption.

    We appreciate your patience as Microsoft/Danger continues to work on maintaining platform stability, and restoring all services for our Sidekick customers.

    Regrettably, based on Microsoft/Danger’s latest recovery assessment of their systems, we must now inform you that personal information stored on your device – such as contacts, calendar entries, to-do lists or photos – that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger. That said, our teams continue to work around-the-clock in hopes of discovering some way to recover this information. However, the likelihood of a successful outcome is extremely low. As such, we wanted to share this news with you and offer some tips and suggestions to help you rebuild your personal content. You can find these tips in our Sidekick Contacts FAQ. We encourage you to visit the Forums on a regular basis to access the latest updates as well as FAQs regarding this service disruption.”

    “With yesterday’s news of T-Mobile letting Sidekick customers know that all of their data has been lost due to a server failure on Microsoft’s/Danger’s servers (Microsoft bought Danger, makers of the Sidekick back in February of 2008 for $500 million ). T-Mobile has suspended sales of all Sidekicks listing every model as “temporarily out of stock”.”

    [Via GadgetsOnTheGo.net…]

  • apple,  iphone,  itunes

    Apple Releases iPhone OS 3.1.2 for iPhone, iPod touch

    On Thursday afternoon, Apple released iPhone OS 3.1.2 for all editions of the iPhone and iPod touch handsets. This free update addresses the following three issues:

    • Resolves sporadic issue that may cause iPhone to not wake from sleep
    • Resolves intermittent issue that may interrupt cellular network services until restart
    • Fixes bug that could cause occasional crash during video streaming

    The update is available now and must be downloaded and installed via iTunes.

    [Via AppleInsider…]

  • apple,  astraware,  iphone

    Astraware Solitaire Halloween Makeover for iPhone, iPod touch

    Astraware, the Handmark Game Studio, has released version 1.25 of Astraware Solitaire, also known as 12 Solitaire Games, for the iPhone and iPod touch.

    In this latest edition, Astraware helps get in the holiday “spirit” by including a range of spooky Halloween card backs and game backgrounds.

    Astraware Solitaire costs $0.99 (iTunes link) for new customers and existing customers can upgrade to the latest release for free.

    To learn more about Astraware Solitaire, please visit the Astraware/Handmark website.

  • motionapps,  pre,  web os

    MotionApps Classic 2.0 Released

    MotionApps has released Classic 2.0 for Palm webOS. Classic is a webOS application that allows you to emulate Palm OS 5.x on devices like the Pre, and the Pixi later this year.

    With version 2.0 of Classic, MotionApps has introduced the following new features:

    • HotSync support over network
    • Power consumption reduced considerably when device is idle
    • Correctly set time in Palm OS from Palm webOS
    • Palm OS storage heap memory moved to flash memory
    • Virtual storage card is named “VirtualCard”
    • Total and occupied size on storage card is correctly reported in Palm OS
    • Similarly, storage heap size is reported correctly, maximum reported size 128MB
    • Classic wakes up 45 seconds before Palm OS alarm time
    • Full screen mode
    • Quick keyboard mode switch
    • Improved reset functionality

    In addition to the new features listed above, MotionApps has packaged a number of popular freeware and trial software which can be downloaded directly into Classic! To install the Palm OS application bundle, launch Classic on your Pre, pull down the Classic menu (top left of the screen) and and tap the Install Free Apps menu item. And don’t forget that you can install your old Palm OS 5 applications on your Pre using the Import application in Classic.

    Pricing and Availability

    The Classic 2.0 upgrade is free to all previously registered users and customers can use the Palm webOS Updates application to download and install the new software. If you haven’t purchased Classic, you can download a free 7-day trial by using the App Catalog application. If you choose to purchase a copy of Classic, be prepared to shell out $29.99 – which I still feel is a little bit on the steep side for an emulator.

    For more information about the Classic 2.0 upgrade, visit the MotionApps website.

  • apple,  itunes,  pre,  web os

    Apple Responds to Palm’s Reenabling Meda Sync in webOS 1.2.1

    I just saw that Jimmie posted this over on GadgetsOnTheGo.net:

    After Palm’s latest fix to re-enable Palm Pre syncing with iTunes, Apple has issued a statement regarding it.

    “As we’ve said before, newer versions of Apple’s iTunes software may no longer provide syncing functionality with unsupported digital media players.” “Presumably, iTunes 9.0.2 will disable Palm’s latest fix.”

    Read the full All Things D article

    [Via GadgetsOnTheGo.net…]

  • pre,  sprint,  web os

    Notes on Palm webOS Updates

    Last week Palm spoiled their Palm Pre customers on the Sprint network with not one, but two Palm webOS updates.

    Last Tuesday’s webOS 1.2.0 update had more enhancements and fixes in it than you could shake a stick at. Saturday’s update to webOS 1.2.1 was also welcomed because it not only addressed an annoying sync issues with Microsoft Exchange email servers, but also re-re-enabled native sync support with Apple’s iTunes 9 jukebox software.

    What I was really looking forward to was the updates to the Bluetooth stack and enhanced compatibility with factory installed Bluetooth car kits. A number of customers, myself included, had reported Bluetooth pairing and connection issues with previous editions of Palm webOS.

    The good news is that Palm webOS 1.2.0 (and by extension, 1.2.1) address Bluetooth pairing and usability issues with factory installed car kits. In short, I can now more safely use my Pre while I’m driving in my car. (I’m still looking for a voice dialing solution for webOS.) I’ve also noticed that after applying the updates, I can now send contacts to my Bluetooth car kit (very nice!), a MMS message, or to an email message.

    The one thing that I was hoping would be fixed in either Palm webOS 1.2.0 or 1.2.1 was the static in a Bluetooth audio stream from the Pre to the car’s stereo system. While I can make clear phone calls, when I stream music to my car’s radio, over Bluetooth, there is still static and pops in the stream. It isn’t a big deal, but on those days when I leave my iPod at home, my ride to and from work will be filled with lots of snaps, crackles, and pops.

    All-in-all, I like the enhancements and fixes that Palm has provided in last week’s updates to Sprint customers. Bell Canada customers, I’m sure, are anxious to get these updates also. (There are carrier testing and certification issues that need to be coordinated for each carrier before a handset vendor like Palm can release a new OS to their customers.) The next big hurtle for Palm’s Pre and soon to be Pixi customers, is to get their on-device software store, the Palm App Catalog, out of beta.

  • itunes,  pre,  sprint,  web os

    Palm Releases webOS 1.2.1 Update

    On Friday afternoon, Palm released the Palm webOS 1.2.1 update for the Sprint edition Palm Pre. The following is the list of fixes that 1.2.1 brings. Note that there are no new applications installed by the 1.2.1 updater.

    Feature changes to existing applications

    Email

    Resolved an issue where after installing the 1.2.0 webOS update some customers running Exchange 2007 could no longer synchronize with their Exchange account for Email, Calendar, Contacts, and Tasks.

    System

    • Resolves an issue preventing media sync from working with latest version of iTunes (9.0.1).
    • Media sync now synchronizes photo albums, maintaining the album structure in the Photos app.
    • Media sync now allows for synchronizing photos without requiring the full-resolution originals. This provides faster display of high-quality full-screen images and enables users to store more photos on the phone.

    Web

    Resolved an issue where if a user tried to play streaming music or video, the media stream might drop out or have a long delay before starting.

    Security

    Addresses a security issue encountered by webkit developers. This issue did not impact end users.

    You can learn more about the Palm webOS 1.2.1 update on the Palm website.

    As a fan of both Palm and Apple, I’m glad to see that Palm has once again given their customers a way to sync naively with Apple’s iTunes jukebox software.

    The webOS 1.2.1 update is about half the size of the webOS 1.2 update (38MB vs. 79MB) that was released earlier in the week. My upgrade took about 6 minutes to install after downloading and validating the update file.

    All-in-all, a nice surprise for a rainy Saturday afternoon! Now I have an excuse to take a spin in my car to make sure the Bluetooth features are working. 😉

    UPDATE:
    I just tested the Media Sync feature with Apple iTunes 9.0.1 (9) and everything appears to be working normally again!

  • apple,  dataviz,  iphone

    Documents To Go for iPhone/iPod touch Updated

    DataViz has updated Documents To Go for iPhone/iPod touch to version 2.0.

    The big enhancement for version 2.0 is the ability to create and edit Microsoft Excel spreadsheets. Documents To Go version 2.0 supports the creation and editing of Excel 2007/2008 spreadsheets and can read files going all the way back to Excel 97. (Yes, Excel 97, as in released in 1997!) Version 2.0 also includes typing speed improvements over the previous editions.

    Documents To Go (with and without Microsoft Exchange attachment support) is a free upgrade for existing Documents To Go customers. Don’t already have Documents To Go? You can purchase Documents To Go (iTunes link) for $9.99 or Documents To Go with Exchange Attachments (iTunes link) for $14.99. Documents To Go v2.0 requires that you have iPhone OS 3.0 or iPhone OS for iPod touch installed on your device.

    For more information about Documents To Go for iPhone OS, visit the DataViz website.