"I forwarded it to our entire executive staff and many others at Palm have read it. Although I can’t say I agree with every point, many are right on. We are attacking almost every challenge you noted, so stay tuned. Let’s remember that it is very early in the evolution of the smartphone and there is enormous opportunity for us to innovate. We have only just begun to fight!
Thank you for taking the time to write. I really do take your comments to heart and I know the team at Palm is totally committed to delivering the best mobile computing solutions in the world."
I think that this really gets back to what I've been saying about Palm in my weekly 1SRC.com podcasts: That Palm has been steadily executing a plan that will make Palm the company it was allowing them to bring innovative products to market. We know that Palm is working on a number of major projects and all we have to do is wait for them to be ready. I know that there have been delays, but do you really want more buggy hardware and software? Let's just give Palm the space they need to get everything done correcrtly right out of the gate.