On Friday, Apple release the iPhone 6s and iPhone 6s Plus to the legions of Apple fans around the world. Here is an account of my experience.
Pre-Ordering my iPhone 6s Plus
The story starts a little over a week ago with a pre-dawn 3:00am scramble to place my pre-order for the iPhone 6s Plus. Just like last year’s iPhone 6 order and this past April’s Apple Watch pre-order, I chose to use the iOS Apple Store app. It’s the best way to jump in and get your new hardware ordered on pre-order and launch day.
As you can see, it was a few minutes after 3:00am before the Apple CDNs updated and the Apple Store app started serving pages.
At 3:07am, I was able to begin the pre-order process. Notice the lack of a link for in-store pre-order reservations. We’ll get to that in a minute. At 3:08am, I was done. Not too bad. What I ended up doing was placing an order for delivery directly to my home. What I wanted to be a part of the in store launch day hoopla that we’ve come to expect from launch day. Then tweets started trickling in that other people where able to select a local store for pick up. At 4:00am, things looked a little different.
Now, the “Check reservation availability” link was showing up. I wan’t able to change my order to a reservation, so after a nice chat with Apple customer support, they helped me fine an Apple Store in Connecticut that still had the iPhone 6s Plus that I was looking for and then, once my reservation was confirmed, they cancelled my order.
iPhone 6s and iPhone 6s Plus Launch Day
This year, reservations worked a little different than last year for the iPhone 6 and iPhone 6 Plus launch. Pre-order reservations were doled out with reservation times. Since I had the fumble with the order vs reservation situation, my reservation was for 8:30am and not 8:00am. Still not bad. It didn’t really matter because I took the day off. There was virtually no chance that work would get done with a new phone to play with. (Ironically, I did end up getting called to handle an emergency, and why this post is going up on Sunday evening and on Friday afternoon.)
I arrived at the Stamford Apple Store at about 6:30am. I was a little surprised by the fact that I was the first reservation customer to show up. There were already about 40 – 50 people standing in the stand-by line. The lines were broken up into three groups: 8:00am reservations, 8:30am reservations, and stand-by. Also new this year, the reservation customers would be taken into the store first and then the stand by customers. I was talking with the store employees and they told me that since I was there so early, they would let me in with the 8:00am group.
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First in the pre-order reservations line |
As with previous Apple product launches, the Apple Store team reviewed how the morning would go, had a quick team meeting and even got in a few team building activities.
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Getting everything just right |
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Reviewing how the morning will go |
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An impromptu iPhone 6s demo session |
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Group photos |
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and my obligatory selfie with Apple Store employees |
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Apple Store team meeting |
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Team building activities |
At 7:57am, the team lines up and gets ready to open the store at 8:00am. From down the hall you can hear clapping and cheering as Apple Store employees get the stand by crowd all worked up and head into the store.
[youtube https://www.youtube.com/watch?v=okpQuFMt-xQ?rel=0]
I was hoping for a 10…9…8… style count down, but why should the customers be the only ones having all the fun.
At 8:01am, I was taking inside the store to purchase my new iPhone 6s Plus.
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Taking my seat inside the Apple Store Stamford |
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Unfortunately, it was not by an iPhone get a new MacBook Pro day |
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Checking out |
All told, I was in the store for about 10 minutes. Since I was buying my new iPhone outright, there were no contracts to sign, purchase plans to pick out or having to wait for phone activations. Before leaving, I took a minute to thank everyone who helped me for coming in early just so I could buy a new phone on launch day.
Now it was time to head home, take some unboxing photos and setup my new iPhone 6s Plus.
Thanks Apple! I know I’m going to love my new iPhone 6s Plus!