If you are a Palm fan, you MUST read Engadget’s open letter to Palm written by By Peter Rojas, Ryan Block, and Joshua Topolsky.
Man, what a crazy year, right? We know things haven’t really been going your way lately, but we want you to know that we haven’t given up on you, even though it might seem like the only smartphone anyone wants to talk about these days is the iPhone. It can be hard to remember right now, but you used to be a company we looked to for innovation. You guys got handhelds right when everyone else, including Apple, was struggling to figure it out. And it was the little things that made those early Palm Pilots great — you could tell that someone had gone to a lot of trouble to think about what made for a great mobile experience, like how many (or rather, few) steps it took to perform common tasks.
The problem is that lately we haven’t seen anything too impressive out of you guys. Sure, over the past few years the Treo has emerged as a cornerstone of the smartphone market, but you’ve let the platform stagnate while nearly everyone (especially Microsoft and HTC, Symbian and Nokia, RIM, and Apple) has steadily improved their offerings. So we’ve thrown together a few ideas for how Palm can get back in the game and (hopefully) come out with a phone that people can care about. (And we’re not talking about the Centro / Gandolf.) Read on.”