Monday, June 29, 2009
Palm webOS 1.0.4 does not add any new applications or features to the Pre, but does raise the Sprint configuration to version 1.6. The nature of the security issues that are being addressed with the 1.0.4 update have not been specified.
You can download the Palm webOS 1.0.4 update over the air to your Pre by using the Updates application. For more information, visit the Pre software update page.
Sunday, June 28, 2009
I have read some Internet rumors that said that the Palm webOS powered Eos smartphone would be arriving on the AT&T network sometime around the end of the year, but nothing specific. I have also not read anythign that would indicate that Palm is halted the sale of the AT&T smartphones.
Windows Mobile customers can still get the Palm Treo Pro as an unlocked device and use their existing AT&T 3G SIM cards with the device if they wish.
I'll have to keep an eye on this one.
Friday, June 26, 2009
On a non-GAAP basis, Adjusted Revenues in the fourth quarter totaled $113.2 million, Adjusted
Gross Profit was $30.4 million and Adjusted Gross Margin was 26.8 percent.
“The launch of Palm webOS and Palm Pre was a major milestone in Palm’s transformation; we have now officially reentered the race,” said Jon Rubinstein, Palm’s chairman and chief executive officer. “We have more to accomplish, but the groundwork is laid for a very promising future here at Palm. Our senior management team is capable, motivated and focused on execution; there is a large group of developers waiting to build great applications for Palm webOS; and we have a new product pipeline that we think will set a standard for the industry.”
The company shipped a total of 351,000 smartphone units during the quarter, representing a 6
percent increase from the third quarter of fiscal year 2009 and a year-over-year decline of 62
percent. Smartphone sell-through for the quarter was 460,000 units, down 5 percent vs. the third quarter of fiscal year 2009 and down 52 percent year-over-year.
In addition to the prepared statements that where posted on Palm's website, there where a few other items of interest that I took away from listening to the conference call.
- Palm is continuing to wrap up production of the Pre to meet demand
- US penetration for smartphones is 19%, 11% globally
- A user experience that delights the customer was mentioned twice
- The Mojo SDK program is being expanded; everyone will have access by the end of September
- Palm plans to continue to roll out fixes and software enhancements to webOS that will be free to Pre customers
- The Pre did not go on sale during Palm's Q4 period
- Canada's Bell Mobility is the next carrier to begin shipping the Pre
Palm still has a lot of work cut out for them, but after a long and hard road that started two years ago, we finally have a Palm that is really up to the challenge of building some new powerful solutions that we haven't seen in a long time from the company.
You can read the full Q4 and FY 2009 results document on the Palm website.
Saturday, June 20, 2009
This weekend looks like it is going to be a busy one. Just in the last few days, I've gotten my hands on new software for both my Apple iPod touch and my Palm Pre.
On Wednesday, Apple released the iPhone OS 3.0 update for existing iPhone and iPod touch devices. I also received copies of DataViz Documents To Go and SplashData File Magic. I'll have reviews of iPhone OS 3.0 and both both applications soon.
Palm Pre customers will also want to download and install the webOS 1.0.3 update to their phones using the Updates application. If you also use MotionApps Classic on your Pre to run all of your old Palm OS applications, you should read the Classic FAQ before performing the upgrade.
Classic 1.1 has some nice enhancement baked in, such as:
- sound support
- pinch/zoom feature
- improved keyboard behavior
- improved process of Palm OS application and data loading
- enhanced preferences and overall greatly improved stability
"We have received reports from some users that they are experiencing issues with Classic after installing the webOS 1.0.3 update on their Pre which at the same time updated Classic 1.0 to Classic 1.1.
If you are experiencing any issues when running Classic after webOS 1.0.3 update, please see an FAQ entry we have posted with a fix."
The fix, as reported in the FAQ, includes the deletion of the "ClassicApps" folder on the Pre's storage volume that appears when you mount the Pre to your computers desktop.
The article also states that early adopters of Classic should also delete the Classic ROM Updater application as it is no longer required because the feauteres have been migrated into the Classic 1.1 update.
Classic can be downloaded to your Pre by using the App Catalog program on your Pre. If you chose to use Classic beyond it's 7 day trial period, you can purchase Classic for $29.99 from the MotionApps website.
webOS 1.0.3 does not install any new application on the Pre, but does address some of the issues that have cropped up during the Pre's first full two weeks on the market. According to Palm, the webOS 1.0.3 update includes fixes for:
- Power performance in areas where wireless coverage is sporadic or unavailable has been enhanced.
- Non-SSL Exchange ActiveSync (EAS) mail servers are now supported.
- Events created in Google calendar that contain a symbol or accented character in the event name can now synchronize.
- Changes made to Google events on the phone now sync with Google online within a few minutes.
- The sync interval for Google events has been decreased from every few hours to every 15 minutes.
You can read the complete list of webOS fixes address in the 1.0.3 update on the Palm website.
Thursday, June 18, 2009
SplashTravel for iPhone and iPod touch offers:
- Trip Organizer for Air, Hotel & Car reservations
- Flight Tracker with gate, plane, and status info
- Unit & Currency Converter
- Tip Calculator
- World Clock
- Time Calculator
- Packing List
- Expense Report tool
- lists of country codes, clothing size charts, etc.
Beyond the existing travel applications included in the suite, SplashData also added the powerful Trip Organizer and Home screen features to bring it all together in a cohesive user interface. I really like the idea of the trip organizer because when I travel for work, I always seem to forget something: black socks, a brown belt, toothpaste. I may have to book a trip to Florida just so I can test SplashTravel out!
For more details, visit the SplashData website or jump right over to the Apple App Store.
Ms. Levin has posted a review of the Pre on her blog, The Shifted Librarian, which has been written from the point of view of a Palm Treo or Centro owner who is considering the jump from Palm OS 5 to webOS.
"When I picked up my new Palm Pre smartphone last week, one of the store employees said, “You must have been waiting for this phone for a long time.” He could tell I was excited about it. I told him I’d been waiting for this phone for nine years, six of them on Palm Treos and a Centro, waiting for the next leap.Keep reading...
And now that I finally have it, I can say that while it’s quite clearly a first generation device, I love it. This post will explain why, but it won’t be a comparison of the iPhone versus the Pre. I’ve only played with an iPhone a couple of times, so it wouldn’t be fair, plus everyone knows I’m not a fan of Apple, so I can’t really be objective about this. So instead, this will be a review of the Pre from the perspective of a Treo/Centro owner wondering if she should upgrade, because that’s the question I’m getting asked the most. Back in 2003, I started a popular page called What’s on My Treo 600 that listed all of the apps I used and as a result, I heard from Palm owners for years (and occasionally still do), so this is an area I know well.
In fact, a lot of my issues with the Pre come from features the Treos/Centros did better, but I’ll also describe what’s new, both the good and the bad. As a result, this will be a long review, so skip this post if you’re not interested in smartphones or the Pre."
Ms. Levin and I share many of the same views about the Pre. Long time Treo users will find that some of the nice little refinements from Palm OS 5.4.9 didn't make it into webOS 1.0.2; however, the big wins like multitasking and Synergy really make it all worth while. And yes, there have been issues with webOS 1.0.2 and the Pre including the erratic signal strength issue, weirdness with the Touchstone charging base, and Exchange and Gmail syncing issues. The good news is that Palm is aware of all of these issues and is working to resolve them. (There are some perks to be a Palm discussion forums moderator.)
You can read the full review over at The Shifted Librarian website.
Thanks to Geri for this tip.
“Palm’s media sync works with the current version of iTunes,” Palm spokesperson Lynn Fox told me. “If Apple chooses to disable media sync in a future version of iTunes, it will be a direct blow to their users who will be deprived of a seamless synchronization experience. However, people will have options. They can stay with the iTunes version that works to sync their music on their Pre, they can transfer the music via USB, and there are other third-party applications we could consider.”
I really hope this doesn't turn into a battle of wills. Once the technology is put out there, the hacker community is going to find ways around whatever road block that Apple tries to throw up to defend the walled garden that is iTunes.
In my opinion, it is clear that Apple will end up fighting a cold war with Palm or the hacker developer community similar to the one that pits Apple against the hacks that have been jailbreaking iPhones since 2007.
The long and short of it, if Apple's iTunes users and iTunes Store customers want to sync media to the Pre smartphone, someone is going to cook up a way to do it. So why not just let Palm's customers sync up with iTunes.
Besides, Apple doesn't think that the Palm Pre is a real threat to iPhones sales. Or do they?
Wednesday, June 17, 2009
AppleInsider.com is reporting that Apple has posted a new Knowlege Base article (6/16/09) stating that the iPod and iPhone maker doesn't test for third-party media player compatibility with it's software and that the new Palm Pre smartphone may no longer be able to sync with iTunes as Apple upgrades the software over time. In article HT3642, Apple states:
"Apple designs the hardware and software to provide seamless integration of the iPhone and iPod with iTunes, the iTunes Store, and tens of thousands of apps on the App Store. Apple is aware that some third-parties claim that their digital media players are able to sync with Apple software. However, Apple does not provide support for, or test for compatibility with, non-Apple digital media players and, because software changes over time, newer versions of Apple's iTunes software may no longer provide syncing functionality with non-Apple digital media players."
AppleInsider also writes:
"Whether or not this is likely to happen with the Pre is difficult to tell. The feature works by identifying the smartphone in its hardware ID as an iPod and would require that Apple detect the difference between the Pre and a genuine iPod. Many of Palm's current engineers -- as well as its new CEO Jon Rubinstein -- are former Apple employees who have worked on the iPhone or iPod and are familiar with iTunes' current methods of recognizing plugged-in devices."
We will have to wait and see what happens. Apple and Palm have been dancing around each other like boxers in the ring. Will this become a slugfest similar to the games that Apple players with the hackers who jailbreak iPhones; with each side upping the ante? No one really knows for sure, but it has become clear that with Palm having people who have worked on the iPod and iPhone on staff, Palm should be well equiped to counter any unintentional or otherwise, breaks between the Pre and iTunes.
Tuesday, June 16, 2009
If you press the following keys in order, a picture of the screen will be written out to the Photos application on the Pre. The command is:
Orange key + Shift key + P key
To execute the command press and hold Orange, Shift, and then P. When you do, a new category will be shown in Photos called "screencaptures". From there, you can do whatever you want with the photo. The above photo was taken on my Pre as a test.
Monday, June 15, 2009
Documents To Go brings iPhone and iPod touch users the culmination of over 10 years of DataViz experience providing mobile professionals a robust and easy-to-use mobile Office suite for “anytime, anywhere” access to their important documents. Users can view, edit and create Microsoft Word files, including Word 2007, and utilize a desktop application to provide 2-way file synchronization. A version with support for attachments is also available for Microsoft Exchange e-mail users who need to send, receive and edit attachments on their iPhones.
“There has been an overwhelming interest in Documents To Go and we’re very excited to expand our product line to include the revolutionary iPhone and iPod touch," said Dick Fontana, DataViz co-founder & CEO. “We started our company in 1984 around Apple and the Macintosh, so it’s personally gratifying to see everything come full circle with an App Store application as we celebrate our twenty-fifth year in business.”
The feature highlights for this initial release of Documents To Go includes:
- View, Edit & Create Microsoft Word Files
- Synchronize Files With Desktop Application over Wi-Fi for Mac and PC users
- Receive, Edit & Send Microsoft Exchange Attachments
Documents To Go and Documents To Go with Exchange Attachments are available for a special limited-time price of $4.99 and $9.99 respectively from Apple’s App Store on iPhone and iPod touch or at www.itunes.com/appstore/.
All customers who purchase version 1.0 will receive a free update which will include support for editing and creating Microsoft Excel spreadsheets, when available. Supported devices include any iPhone or iPod touch model running iPhone Software Update 2.2 or above. The Documents To Go Desktop software is compatible with Windows XP, Vista and Mac OS X 10.4.10 and above. For more information: www.dataviz.com/GetiPhone.
Sunday, June 14, 2009
There are two editions of Documents To Go for iPhone and iPod touch: Documents To Go and Documents To Go with Exchange Attachments. Both editions provide the following features:
- Create, edit, and view Microsoft Word documents (including Word 2007 and 2008)
- View and synchronize Microsoft Excel, PowerPoint, Adobe Acrobat, Apple iWork '08 files
- View web pages and most common graphics files
- Mac and PC desktop 2-way Wi-Fi synchronization application
- Exchange attachments are downloaded and processed by Documents To Go
- Exchange attachments can be viewed or modified
- Reply or forward to an existing email with the supported attachment types
- Create new email messages and attache files for immediate transmission
I have also been told that Documents To Go is iPhone OS 3.0 compatible so if you buy Documents To Go before you upgrade to iPhone OS 3.0, you can do so worry free.
Documents To Go and Documents To Go with Exchange Attachments are both available now from the App Store and are being sold at a special two week introductory rate of $4.99 and $9.99.
Both versions of Documents To Go require an iPhone or iPod touch with OS 2.2 or later.
I'll have more details about both versions of Documents To Go after the official DataViz press release is issued and I've had a chance to take Documents To Go out for a test drive.
For more details, visit the DataViz website.
Saturday, June 13, 2009
I did not find any documentation that listed what issue was addressed with the minor maintenance release of the software.
Classic can be purchased from online from the MotionApps website for $29.99. For more information about Classic, check out the MotionApps website.
First up is the Palm leather side case. This is the belt clip case for the Pre. (Palm also has a leather slip case.) So far I like the case. The Pre fits snugly in the case and Palm has included a little ribbon to help lift the Pre out of the case, reducing the risk that you will drop the Pre while removing it from the case. That is a really nice touch as I had almost dropped my Treo 755p a few times while using the older Palm leather Treo case.
The second accessory that I purchased was the Palm Touchstone. This is the super cool, if not super expensive, wireless battery charging dock for the Pre. (I purchased the cheapest of the three Touchstone kits.) There where two reasons that helped chanage my mind about Touchstone.
The first is the microUSB door on the right side of the Pre. There is this tiny little piece of plastic that holds the door to the body of the Pre. I had visions of accidentally snapping that thing off the phone while I was fiddling with the USB cable to either charge up the phone or sync media of files on to the device in Drive mode or Media Sync mode.
The second reason has to due with my complaint that Palm chose to go with the glossy finish on the Pre over the matte soft touch paint that was used on the Palm Treo 750 and 755p. You see, the Touchstone requires that you use a different back plate than the stock Palm back plate that comes with the Pre. The replacement Palm back plate that ships with the Pre has that soft touch paint that I like so much. So the phone is, in my opinion, easier to hold and feels nicer too. Oh, and the matte finish doesn't pick up fingerprints like the glossy version does.
I could have lived without the matte finish on the Pre, but I would have gone nuts if the microUSB door had broken off my Pre. If that had happened, I would have had to file an insurance claim with Sprint because it would have driven me nuts to have the port exposed.
All in all, I'm happy with my purchases, and I hope you will be too. Both accessories, the leather side case and the Touchstone charging base are available from Sprint (retail location and online) and at Palm's online store. As I understand it, both Palm's and Sprint's warehouses have ample supply of both accessories at this point.
Friday, June 12, 2009
The Palm Pre is now available. For those who are proud owners of this wonderful smart phone, we want to let you know that The Missing Sync for Palm Pre will make your Pre and Mac close companions. We even have a version for the PC on the way.
For a short while, The Missing Sync for Palm Pre is available as a fully functional Beta version, free to download for a limited time. Give it a try and find out how easy it is to take your stuff with you - from your Mac, onto your Pre.
Sync Address Book and iCal or Entourage - from your Mac to your Pre, and vice-versa - over Wi-Fi. Sync happens even when Pre is sitting on a Touchstone charger. Plus, transfer music, bookmarks, ringtones, videos and photos fast over the Pre's USB cable. And, bring documents and files with you - like Word, Excel and PDFs - to view on your Pre too.
To learn more about The Missing Sync for Palm Pre, or to download the free demo, head over to the Mark/Space website.
Depending on the physical movements of the two players, slashes and thrusts are interpreted by both devices and immediately registered as successful or blocked. When a player swings and the opponent blocks by holding up another iPhone, the ring of steel on steel is heard from both devices. An unsuccessful block results in the defender's iPhone emitting one of a number of cries to indicate a hit. Toy Kite has posted videos on its web site (as well as on YouTube) demonstrating the game in action. A training "Dojo" is offered so players can practice the different iSamurai moves.
"With iSamurai, we have been able to implement a two-player sword fighting game that uses the iPhone's accelerometers to determine when a player attacks with his or her iPhone or uses it to block an opponent's attack," said Robert Hogg, CEO and founder of Toy Kite Software. "The iPhones communicate with each other over Wi-Fi in real time, and if a slash is not instantly countered with the correct block, a hit is scored. With iSamurai, we take the game out of the iPhone's screen and into the real world - players actually sword fight with their iPhones."iSamurai includes a single-player mode with four levels of difficulty. Four unique characters: peasant, apprentice, warrior and samurai, yell out different attacks, and the player must quickly defend against them and launch offensive attacks by swinging the iPhone. To get players started, iSamurai offers a tutorial featuring animations of the different attacks. The game also includes quotes from The Art of War by Sun Tzu and from The Book of Five Rings by samurai Miyamoto Musashi.
"As robotics engineers, we were excited about the iPhone's ability to sense motion," said Arin Morfopoulos, Director of Development at Toy Kite Software. "Using that capability and inter-phone communication over Wi-Fi, we created a game where two iPhones are instantly aware of each other's motions and respond with the sounds of battle."iSamurai requires an iPhone or iPod touch with system software 2.2.1 or later.
iSamurai: Two-Player Sword Fight for iPhone is only $2.99 (USD) and is available now exclusively through Apple's iTunes Store. For a limited time, iSamurai will be on sale for $.99 (USD). iSamurai 1.0 uses a Wi-Fi connection for two-player mode. iSamurai 2.0 will be a free upgrade for Apple's upcoming iPhone software 3.0, allowing two players to compete anywhere using blue-tooth communication between their iPhones.
Handmark recently announced the release of Astraware Solitaire - its award-winning solitaire games pack for BlackBerry smartphones.
This highly acclaimed games pack, created by Astraware - the Handmark Game Studio, includes 12 of the most well-known single player card games selected from customer feedback. These games include Klondike, Pyramid, Spider, Clock, and Yukon.
Astraware Solitaire boasts a range of exclusive, must-have features including:
- Fully customizable game play allowing customers to use their chosen rule set for each game
- 'Mirror' layout - an essential feature for one-handed use
- Choice of card face, including an option suitable for those with visual impairments
- Detailed statistics for players who love to track their wins
- Golden Trophy Deck reward system which players can unlock as they play
"Of all the mobile Solitaire games I've ever played, Astraware Solitaire delivers the best user experience," said Cassidy Lackey, VP of Handmark Studios. "It has all the card games I love to play and it's the perfect game for those spare moments when I'm waiting at the airport or between meetings."
Astraware Solitaire is available for the BlackBerry Storm smartphone and all BlackBerry smartphones with a trackball. It is immediately available to download at www.handmark.com or www.astraware.com for $9.95 and will soon be available on BlackBerry App World. For more information visit http://www.astraware.com/blackberry/solitaire.
palmpretips has some cool tips that I didn't know about. For example, did you know that:
"At the end of a long page in browser and want to go to a new URL? Just hit center and start typing, using universal search as your URL bar."?I didn't either. This twitter feed is going to super handy for Pre users and will be one you will want to subscribe to!
Thursday, June 11, 2009
This week, on the 1SRC Podcast, I cover:
- Reggie has launched 1SRC sister site PreSwitcher.com.
- Ed Colligan is leaving Palm.
- Palm Launches the Pre Smartphone on Sprint!
- First impressions of the Pre and webOS.
- Accessories for the Pre.
- MotionApps Classic for webOS.
Download 1SRC Podcast 212 enhanced edition...
Subscribe to the enhanced 1SRC Podcast feed...
Read the transcript for 1SRC Podcast 212...
Discuss 1SRC Podcast 212...
Wednesday, June 10, 2009
I was able to quickly pair up the Pre with the Acura's Handsfree Link (HFL) and was able to make phone calls and stream music stored on the device to the car's radio system. It was pretty easy to do.
If you are not sure how to pair up your new Pre with your Acura, just follow the directions in the owner's manual, and you'll be up and running in no time at all. Just make sure you aren't driving the car while you are trying to pair up the phone!
"I am very excited about taking on this expanded role at Palm," said Rubinstein. "Ed and I have worked very hard together the past two years, and I'm grateful to him for everything he's done to help set the company up for success. With Palm webOS we have ten-plus years of innovation ahead of us, and the Palm Pre is already one of the year's hottest new products. Due in no small part to Ed's courageous leadership, we're in great shape to get Palm back to continuous growth, and we plan to keep the trajectory going upward."Mr. Rubinstein takes over as Chairman and CEO of Palm on June 12, 2009.
"I'm very proud of what Palm has accomplished so far," said Colligan. "We pioneered two major product categories and I believe we are on our way to defining the standard for the mobile web. I'm extremely proud of our team, and grateful to have played a role in turning Palm around. I know that Jon, the Board and the Palm executive team will do an incredible job driving Palm to new heights."
The full press release can be read on the Palm website.
One advantage of doing late shift support is that you get to listen to play by play of Apple WWDC and watch the live blogging. I am only focusing on the last 20 minutes of the presentation as this is Smartphone Fanatics after all.
The new iPhone is evolutionary not revolutionary. It has a faster processor, which I assume is why it’s the 3G "S". It also includes a 3 mega pixel auto focus camera, video capture, a voice control interface, and a compass. All this and allegedly longer better battery life. And the multitasking! Oh wait, still no multitasking. The iPhone 3G S will be available June 19th.
I have to say there are some impressive hardware features. The pricing is pretty sweet too, $199 for 16GB and $299 for 32GB. The existing 3G is going for $99.00. Not so sweet is that these are contract prices with AT&T. The same AT&T that is not supporting the MMS or tethering features out of the box that were also announced today. I am skeptical of the battery life promises, the 3g talk time is 5 hours and I suspect the numbers are based on all the other features being disabled. The 3G S is the same size as the rest of the iPhone line and while all the phone candy is cool, what is the power price? Having a lot of great features is wonderful till you are stranded in the middle of nowhere with a drained iPhone and no way to swap the battery.
Two other things you want to look out for, first the stability of the 3.0 software. I say that because two of the demos failed on stage at WWDC during the keynote. I would assume that Apple would have trotted out the most bulletproof apps for the keynote, so I wonder a bit. Second is the cost per user. Not a word was spoken about any pricing discounts with AT&T. When, and if, AT&T decides to support MMS and tethering for the iPhone how much is it going to cost the user over the life of a contract? That $199.00 iPhone can get pretty expensive over the life of a 2 year contract compared to Sprint.
At this point I would wait and see first how the Palm Pre does in the real world according to Alan, and second how the iPhone fares in real world testing as well.
Sunday, June 7, 2009
The Sprint store I was at on Saturday morning didn't get a shipment of Touchstone chargers. Neither did the Best Buy I went to this afternoon. So I started looking at Palm's website thinking I might place an order directly with them.
The funny thing is, Palm is selling not one; not two; but three Touchstone bundles, which I think, is a little miss leading if you are not paying attention to what your getting, what you want to purchase, and what you need to pay to get it.
The $70 Touchstone kit that we've heard about as we went into the weekend is the entry level kit. It comes with the dock and the new back plate for the Pre. There is no power adapter or extra cable in that kit. The $80 kit only comes with the dock, power adapter and cable. The last, and most expensive kit at $140 includes the new Pre back plate, the power adapter, the USB/charge cable, and two docks. Seems to me, it would be great for power users (no pun intended) if Palm had a kit that include the back plate, the dock, and the power adapter and sold if for $90-100. It seems to me that they are really trying to stear you to the $140 kit which really has the parts that I want; but it's just at the wrong price. I can appreciate the fact that Palm is cash strapped, so are we all, but really? An extra $140 for a docking solution? Yes, it is very cool, no doubt. I guess we can justify the purchase of the $140 kit if we use the $100 rebate check we get from Sprint for the Palm Touchstone Dual Location Charging Kit. At least that way, we can say the kit was $40. To be fair, the $70 kit will be fully functional if you use the power adapter and cable that was bundled in with the Pre. The downside is that you will need to pull the USB cable off the Touchstone when you want to sync the Pre to iTunes or side load other media or documents on the Pre when it is in "drive mode." You can also purchase the various parts separately if you wish.
Another option to get the functionality that you want without breaking the bank it to purchase the base Touchstone bundle, for $70.00, and then purchasing a Palm Travel microUSB cable, which only costs $15.00. That might out for me.
The good news is that Palm is providing free standard ground shipping on all order that are over $49.00. If you are thinking about buying Touchstone, that shouldn't be hard to do.
You can check out all the Palm Pre accessories at the online Palm Store.
To get you started, Palm includes a getting started guide in English and Spanish, and there is the Help application on the Pre itself. But if you really want to learn about your Pre, like I do, then you will want to download the Pre User Guide from the Palm Pre Support website.
There is a lot of good information in there. For example, you can charge your Pre by connecting the microUSB cable to the wall charger (fastest way to charge your Pre) or you can connect the microUSB cable to your computer (much slower than the wall charger option). There is also a specific note in the guide about connecting the Touchstone charger via cable to your computer.
"You can also charge your phone battery by connecting your phone to your computer using the USB cable. Charging this way takes much longer than using the AC charger. Do not, however, connect the Palm Touchstone charging dock (sold separately) to your computer."
Palm webOS together with Synergy is nothing like Palm OS and Palm Desktop.
Check out the Palm support site for details on how to move your personal data into the Palm Pre smartphone.
Update: I have changed out the link to the Palm support site with a much shorter and manageable link:
Surely, you can use the cloth slip case that Palm includes in the box with the Pre, however, personally, I like a little bit more protection than that.
You can order Palm's leather side case for the Pre from their website. It is currently selling for $39.99. I think I'm going to see if I can wait for a good accessories bundle from Palm, Sprint, Amazon, or Best Buy.
Until then, I discovered that my BlackBerry Curve 8330 belt holster case is a good fit for the Palm Pre. Sarah, a very nice lady that I met while waiting in line at the Sprint store, also discovered that the BodyGlove side loading leather case was also a good match for the Palm Pre. If you can stomach the idea of toting your new Palm Pre around in an "unofficial" case, you should try the BlackBerry or BodyGlove cases. The good news is that your local retail outlet should have these cases in stock!
You can check out all of Palm's Pre accessories at the online Palm Store.
Saturday, June 6, 2009
I’m not the first to say it and I won’t be the last. Throw everything you know about Palm the company, Palm OS, and the the old non-Windows Mobile Treo smartphones out the window. This is not your father’s Palm, Inc. There is an entirely new management team at Palm and it comes shining through with the Pre and Palm webOS.
The Pre is smaller than the Treo 750/755p, though the most recent Windows Mobile phone from Palm, the Treo Pro, is thinner and taller. The Pre feels great in your hand. I found it much easier to hold than my Apple iPod touch. When compared with my recently deactivated BlackBerry Curve 8330, the Pre is almost the same size when the keyboard is closed. (When the Pre keyboard is open, the Pre is about an inch to an inch and half taller than the Curve 8330.)
I was completely and totally blown away by the phenomenal screen on the Pre. When I picked up the demo unit this morning at the Sprint store I thought that it was one of those plastic display shells...until the Quick Launch bar moved! Even now, some 12 hours later, I’m still amazed by how bright and vivid the screen is! My Saturdays are often filled with lots of family activities and today I found myself outside for most of the afternoon. Direct sun light shouldn’t be a problem for most people. During a t-ball game, I was able to work with my recently imported Google contacts, read email, and review some Word document attachments. All in all, the screen is just fantastic and is every bit as good as the screen found on the iPhone and iPod touch.
The Pre, like some of it’s distant cousins the Tungsten T, T2, and T3, has a slider that reveals a full, hardware, Qwerty keyboard. The keys are very similar to those used on the Treo Pro and Centro smartphones. I found the keys on the Pre to be about equal size across the BlackBerry Curve 8330, Treo 750/755p, and the Treo Pro. I like the Pre’s keyboard because the keys are big enough for me to type on and they jelly-like keys keep your fingers or nails from sliding off the key caps. Some of the early reviews warned of a problem pressing the keys on the outside of the keyboard because of the ridge around the keyboard. I can see why some people have written that about the Pre. After typing out text messages, emails, and updating my address book, I can say that I’m not going to have a big problem with it. Results will vary, obviously. As for the sliders itself, I’m OK with it for now. The jury is going to be out on the slider easily for 6-12 months. The slider is firm and snaps open and closed. But the thirty or so times I opened and closed the slider is no indication on how it will work over the long haul of daily usage. For now, I’m satisfied with the slider and this is coming from someone who is not a fan of sliders.
The 3.0MP camera and speaker phone work well, however, I only played with them for a few minutes. Since I find myself spending at least a quarter of my work week in meetings, I’m glad to see that Palm has kept the ringer switch that has been so popular on the Treo and Centro on the Pre. Folks who like to use their phones as media players should also be happy to learn that the Pre uses a standard 3.5mm headphone jack which is located at the top of the device.
Palm webOS looks great! The graphical elements embody the user interface that Palm OS fans have been demanding for years. The fonts used in Palm webOS are stunning! The fonts are as crisp as you would expect on the printed page. Palm’s web browser is just as good as Safari on the iPhone/iPod touch.
People who have used the iPhone and iPod touch will be able to use the gestures built into Palm webOS with a minimal learning curve. The gestures that you are familiar with in Safari for the most part work the same way in webOS. Transitions from portrait to landscape mode is fluid and responds well.
Palm has paid tribute to Palm OS in webOS. One such way is the inclusion of the Quick Launch bar that I mentioned briefly already. People familiar with Palm’s older Palm OS handhelds and Treo smartphones will quickly realize that the the Quick Launch bar is the digital version of the old hardware keys. Since the Pre only has the center button on the face of the device, Palm felt it was important to customers to have a speedy way to access their most used applications. Like the old hardware buttons, the digital buttons are also customizable by dragging icons out of and into the Quick Launch bar. You are limited to four buttons; the fifth button, the Launcher button, can not be changed out.
There are lots of other cool features in webOS that I haven’t yet really played with including the Backup application, Bluetooth devices, Media Sync with iTunes support, and Palm Desktop data migration. (There is a one-time, one-way migration option for Palm Desktop and Outlook users to push data into their Pre phones. Stay tuned for more on that later on.)
The Not So Good
The Pre is Palm’s most eagerly awaited smartphone. But it is not without things that I find really annoying. First up is the case itself. This is probably the worst Palm phone of all time (at least of all the Palm devices that I’ve owned or used; and that is over 30) for collecting finger prints and other smudges. You will want to find a nice soft cloth to keep at home or in your office so you can clean down the phone’s display area. I’m going to seriously consider getting a screen protector for the Pre when they become available from third-party accessory makers.
The door on the microUSB port used to charge and connect the Pre to your computer as a USB mass storage device is really hard to get open the first few times. Once you do get it open, you will have a hard time getting the door to lay perfectly flush with the right edge of the phone. Pre comes with 8GB of on-board memory, After loading some data and a few apps from Palm’s App Catalog, I have 7.2GB of usable storage space left. There are no memory expansion slots on the Pre. I would have liked to seen the Pre ship either with more built-in memory, say 16GB, or have a microSDHC card slot. Now that we know that Pre will sync with iTunes in a similar manner as the iPhone or iPod, 8GB seems a bit cramped. I can easily fill up my iPod touch’s 16GB of storage space when I’m traveling for work with music, movies, TV shows, podcasts, and applications. I think that for the demanding Palm user, 8GB of non-expandable memory is going to be a problem. To get around this, Pre owners should consider streaming their music or videos if possible. (This is an area of the Pre that I haven’t really delved into yet; syncing with iTunes and streaming media to the Pre.)
To sum up the Pre, I think many Palm fans are going to be happy with it. Yes, Palm webOS is completely different from Palm OS 5 and the Palm Desktop and HotSync Manager software no longer work. I think that once you migrate your data to the Pre, those applications won’t be missed except to the die hard Palm Desktop users.
The Pre’s hardware is organic and modern. It looks and feels great in your hand. Personally, I would have liked it if Palm continued to use the soft touch paint that was used on the Treo 750/755p and the “enhanced” Sprint Centros. I liked the “gripability” of the soft touch paint and it would have helped cut down on the collection of fingerprints and smudges along the side and back of the device.
All-in-all, I think you will be happy with the Pre. If you have never used a smartphone before, you will definitely want to take advantage of Sprint’s in-store training on the device. Seriously, new Palm customers should take the 15 minute class. It is free and well worth your time if you want to get the most out of your new phone.
The Pre is available now from Sprint retail locations and select authorized resellers, including Best Buy. With a new or extended 2-year service agreement with Sprint, the new Palm Pre sells for $299 with a $100 mail-in rebate.
For more information, visit the Palm website.
This phone and Palm webOS are crazy amazing!
Stay tuned for more reactions later today, a new 1SRC podcast, and a review soon!
Sent from my BlackBerry Curve
Sent from my BlackBerry Curve
Sent from my BlackBerry Curve
Sent from my BlackBerry Curve
30 minutes until the Pre goes live.
Sent from my BlackBerry Curve
It's official, we all agree, I'm crazy! Crazy about the Palm Pre! What did you expect from a Smartphone Fanatic!
45 minutes until the Pre goes live.
Sent from my BlackBerry Curve
While we wait, Reggie from 1SRC.com, just emailed me that the PreSwither website has gone live! Check it out at:
Sent from my BlackBerry Curve
What a great day to buy a Pre! If you read the article in Forbes about how the Palm team designed the Pre, it is all about mornings like this one.
Sent from my BlackBerry Curve
"An elderly woman apparently couldn't wait to get her Palm Pre from a Calumet Park cell phone store. She only suffered a few scratches, but the store didn't fare so well."
The short article does not say if the woman intended to drive into the store front or not. My guess is not, but hey, with all the love Nintendo is giving elderly folks with the Wii gaming system, you never know.
Check out the MSNBC.com story for the full article and video.
As I understand it, a demo version of Classic, which is good for 7 days, comes bundled on the device. To activate it, to plug-in your Classic serial number at the MotionApps website when you order the software to unlock the full version.
I suspect that Classic will be my first purchased third-party Palm webOS application.
Learn all about Classic over at the MotionApps website.
Here is a simple diagram of what is going on inside your Pre when you are running a Palm OS application in emulation mode in Classic.
It's just after 4am here on the East Coast and I'm up getting ready to get my Palm Pre. Things on my checklist include:
- Charge up my Treo 755p so I can transfer apps
- Sync my BlackBerry Curve to Outlook
- Backup the Curve before deactivation
- Shutdown corporate email access (no client for the Pre...yet)
- Sync Outlook to Google account for Synergy sync
Friday, June 5, 2009
What are your Pre plans for tomorrow? Drop us a line in the comments section below.
Thursday, June 4, 2009
What changed my mind? A few things. I was at a local Sprint store and talked to someone there who had used the Pre and they said that it was "amazing." This same personal also said "that the browser is just as good as the one on my iPod touch."
I also received word from an anonymous source that Palm has pushed out an OTA ROM update that brings webOS to version 1.02. The specifics of the updates where not identified.
This all leads up to my decision to sit out in front of my local Sprint store starting at 6am on Saturday morning. The good news is that there is a Dunkin' Donuts next door (coffee for the Sprint emloyees, a Diet Coke for me).
UPDATE: My wife just tryed to explain to me that there is no clinical "pre OCD." To which I replied that the object of my current gadget OCD is called, the "Pre." It's a good thing that she's cute. I have changed the title of this post to My Palm Pre OCD.
Wednesday, June 3, 2009
"You’ve seen that movie, right? The one where a pair of lovable, sad-sack losers team up to defeat the smug, athletic golden boy? If not, you’re about to. It’s called ‘‘Palm Pre vs. iPhone.’’ The star of this summer blockbuster is Palm. Over the years, this once-great company lost its talent for everything but making business blunders. Pundits were predicting Palm’s passing—but then the new Palm Pre appeared.
The Pre’s all-new operating system, called Web OS, is gorgeous, fluid and exciting. It shares some iPhone ideas — pinch or spread two fingers on the screen to zoom in or out, for example, or flick a list item sideways to delete it — but has its own personality and ideas."
I'm a fan of both Palm and Apple, and I'd rather not see them beating each other to a pulp. The smartphone space is massive and there is plenty of room right now for both the Apple iPhone and the Palm Pre to be successful. For me, I really like the idea of having a nice physical keyboard. I'm not sold on the slider, but hey, that's probably why Palm is already getting ready to roll out the next Palm webOS smarpthone, the Eos.
Read the full review on the New York Times website...
Tuesday, June 2, 2009
"Following the success of GTS World Racing and Hellfire for iPhone and iPod touch we are excited to bring fans of arcade-style racing games another high-quality, addictive game," said Cassidy Lackey, vice president of Handmark Studios. "Our partnership with world-class developers like Pazzazz, brings exclusive games to the App Store that will surely keep users on the edge of their seat!"
Phaze features 2 play modes - Single Race and Championship across 16 futuristic locations and with 4 levels of difficulty. Players begin with a choice of 3 ships, and a further 7 can be unlocked through Championship mode.
Phaze is available for $4.99 from Apple's App Store and works with the iPhone and iPod touch.
For more information and to view a demo video, visit the Astraware website.
This game looks really cool, but I know that I can't play racing games to save my life! You should know that I can drive a real car much better than I can pilot a vehicle in these racing games.
For as cool as the Pre is, I'm still worried about the form factor. After having used the Tungsten T, T2, and T3, I've decided that I'm calling it quits with the slider design. (I spent more time with the device's slider open than not. So much so that it became a pain to deal with.) I'm also concerned that 8GB just isn't enough storage space for a device that we now know that will sync directly with Apple's iTunes jukebox software. (A 16GB Pre or a Pre with a microSD card slot would have made me feel better.)
At the end of the day, does the feature richness of Palm webOS win the day? Or will my hang ups about the hardware cause me to shy away from the device?
Right now, I'm on the fence. I can totally see myself in line at the local Sprint store at 6:00am to get a new Pre. Then again, with the rumors running rampant on the Internet that Sprint retail locations and big box stores are going to have less than six devices in stock is really putting a damper on things. Why get up at 5am to get in line at a store that may not even have a Pre smartphone in stock?
Let my know what you are going to be doing on Saturday by clicking the Comments link below.
That's great news for small to mid size businesses that don't want to deal with the added costs or stress of trying to support multiple devices, carriers, mobile operating systems, and any email/collaboration system that isn't Microsoft Exchange Server, Lotus Notes, or BlackBerry Enterprise Server. (Not that those big email systems are easy to manage either!)
I have been a Notify administrator for over two years and the system is working flawlessly. I can't wait to get my hands on a Pre and load the Notify client on it!
To learn more about NotifyCorp and their NotifyLink Enterprise Server, check out their website.